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Delivery Information

 

UK TRACKED48 £3.00

Service: Royal Mail Tracked48 
Royal Mail aim to deliver within 2 working days of despatch, excluding Sundays and bank holidays. 

UK TRACKED24 £5.00

Service: Royal Mail Tracked24
Royal Mail aim to deliver within 1 working day of despatch, excluding Sundays and bank holidays. 

UK NEXT DAY £7.50

Service: Royal Mail Next Day Special Delivery Signed For Service
Available on orders placed by midday, Monday to Thursday only, for guaranteed next day delivery (excluding weekends and bank holidays).

UK NEXT DAY SATURDAY DELIVERY £15.00 

Service: Royal Mail Next Day Saturday Special Delivery Signed For Service
Available on orders placed by midday on Friday, for guaranteed next day delivery (excluding bank holidays).

IRELAND (**Please see below)  £7.50

Service: Royal Mail International Signed For Service
Delivery within 5-7 working days, excluding weekends and bank holidays. 

EUROPE*  £7.50

Service: Royal Mail International Signed For Service
Delivery within 5-7 working days, excluding weekends and bank holidays.

REST OF THE WORLD*  £12.00

Service: Royal Mail International Signed For Service
Delivery within 7-10 working days, 
excluding weekends and bank holidays.

 

If we have a note of your email address we will notify you as soon as your order has been despatched.

* Please note that if your order is being shipped outside the UK, you may need to pay customs charges and taxes directly.  We advise checking these requirements with the relevant authority before placing an order.

* If your order is a gift please be aware that we have to mark the package as such and customs authorities require the value of the gift to be declared on the parcel.  For the gift recipient to actually receive the package he/she could be charged import duty and sales tax charges which would need to be paid directly.  We recommend that you check these requirements with the relevant local authority before placing an order.


** NOTICE: SHIPPING TO THE REPUBLIC OF IRELAND - 9th November 2021

We are very sorry to announce that we have had to suspend the shipping of orders to the Republic of Ireland*; we hope that this will be a temporary measure.

This appears to be because of stringent new EU Customs rules governing non-EU goods, which came into effect on 1st July 2021 and sadly, we have experienced significant delays and returned orders in the last few weeks.

Royal Mail are currently in discussion with An Post and expect to have a resolution to this problem very soon.

We are currently arranging an alternative carrier to Royal Mail/An Post and hope to have this new service in place shortly. Please accept our apologies for any inconvenience. If you have any further questions, please contact mail@eternalcollection.co.uk

*This does not affect Northern Ireland

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